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Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
about 2 months ago in Core API 0

Integration Request

WooCommerce Integration Request
about 2 months ago in New integration requests 0

Company-wide email templates

The ability to create message templates that are accessible across multiple workspaces, when it's not feasible for all who need access to also have access to the same workspace.
about 2 months ago in Admin Experience / Core Product Experience / Message templates / Workspaces 1 Backlog

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...
about 2 months ago in Channel API / Core API / Dev Relations 0

Aircall integration improvements

From a customer survey: "Typically you will need to login over and over or reload if you use aircall within front. I have always had to use the separate aircall application."
about 2 months ago in Existing integrations 0

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
about 2 months ago in SDK 0

Integration Request

Linnworks - https://www.linnworks.com/ E-Commerce company who need integrations with E-commerce softwares (Amazon + Ebay + Others). Operate these integrations through Linnworks.
2 months ago in New integration requests 0

Media library / reusable blocks within knowledge base

Currently, there’s no media library to pull from shared files across the KB, so each article has to be adjusted and every image uploaded 1 by 1
2 months ago in Knowledge Base 0 Backlog

Multi select Knowledge Base articles

there’s no multi-select or select-all for moving content around - has to be done 1 by 1, which is inefficient
2 months ago in Knowledge Base 0 Backlog

Custom analytics dashboards

Visualize data in more ways than what we present in analytics today, E.g., be able to look at the same data set, but presented in a pie chart, bar graph, etc...
2 months ago in Analytics Widgets 0 Backlog