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Deliver must-have functionality for Dialpad Voice

We've identified a number of critical enhancements that will improve the Dialpad voice experience for receiving calls, making calls, managing conversations, and making sure users Channel configuration enhancements Improve conversation management, ...
about 1 year ago in Developer Platform 0 Launched

Don't exclude calendar updates from search results by default

Context: To prevent cluttering the result set of calendar updates, especially when searching a person's conversations, a filter "Exclude calendar updates" is automatically selected. To include calendar updates in the result set, users can un-toggl...
over 1 year ago in Find the result I'm looking for 0 Launched

Increase the number of steps possible for each chatbot

There is a limit of 400 steps for each chatbot. This makes it difficult to extend the chatbot with other roots and localize it.
about 1 year ago in Live Chat 0 Launched

Show distinction between signature and message body in composer

No description provided
almost 2 years ago in Composer 0 Launched

Provide the option of a Robots NoIndex meta tag

Currently, there is no way to tell search engines not to index the help site. This can cause issues with SEO, especially when the help site content is taken from, or substantially overlaps, the content on the main www. site. A robots.txt file (dis...
10 months ago in Knowledge Base 0 Launched

Composer integration support

Introduce APIs to allow integrations to be embedded within the Front message composer
over 2 years ago in Plugins 0 Launched

Allow IP address to be blocked in Front Chat

Ability to whitelist certain IP addresses to prevent spam in Front Chat
over 3 years ago in Live Chat 0 Launched

Salesforce Integration — Send Email to Salesforce — Attribution improvement

Right now, when a user is not logged into the P4 integration, email activity is attributed to the admin who enabled the integration. This causes issues with handoffs and reporting. There should be a more reliable way of attributing activity owners...
12 months ago in Existing integrations 0 Launched

Dialpad SMS channel

No description provided
almost 5 years ago in Developer Platform 1 Launched