ADD A NEW IDEA

All ideas

Showing 1696 of 1696

[API] AI Summary of a conversation is available via the API

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature
11 months ago in AI / AI summary / Core API 1 Backlog

Drag & drop images as attachments instead of inline with message

No description provided
about 2 years ago in Attachments 0 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
over 1 year ago in Existing integrations 0 Backlog

[activation] Shared AI training for same tag across AI tagging rules

Situation: when I want to create an AI tagging rule for multiple inboxes, all using the same tag (e.g., VIP), I have to train the AI, by reviewing message samples, separately for each rule, even though it's the same tag. Request: Streamline the pr...
5 months ago in AI / AI tagging 0 Backlog

Ability to change font when using mobile app.

Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
over 1 year ago in Mobile 1 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
over 1 year ago in Navigate - find your work 1 Backlog

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.
7 months ago in AI / AI angel (QA before sending) / AI compose 0 Backlog

Notion integration

No description provided
almost 4 years ago in New integration requests 1 Backlog

Application Webhooks: Disable webhook subscription as a developer

I offer a partner integration containing an Application Webhook. My customers can start with a trial period, during which I will ingest data from a Front Application Webhook. If my customer's trial period ends and they do not convert, I want to st...
over 1 year ago in Developer Platform / Partner Integrations 0 Backlog

Show calendar invites in Sent folder

View calendar invites that I have created in my Sent folder
about 2 years ago in Calendar - other 0 Backlog