ADD A NEW IDEA

All ideas

Showing 1628

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
almost 4 years ago in Managing/Updating Events 10 Backlog

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
7 months ago in Core API 0 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
over 2 years ago in Calendar View 0 Backlog

[scale] AI tagging for individual inboxes

No description provided
5 months ago in AI / AI tagging 0 Backlog
100 VOTE

Expand Dark Mode to the rest of the UI

Calendar User settings
almost 4 years ago in Other (CPX) 0 Backlog

[action] Auto Correct or suggest spelling and grammar suggestions

Context: Since we deprecated the Grammarly integration, customers can utilize Front's AI compose, which has grammar and spelling suggestions. Request: Would be ideal to either have auto-correct on email, (but also comment ideally) auto-suggestions...
6 months ago in AI / AI angel (QA before sending) / AI compose / Compose - write efficiently with quality 2 Backlog

Add "Time of the day is" as Rule Trigger

The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...
10 months ago in Time-based options 3 Backlog

Add Holidays to Business Hours

It would be great if we could add National Holiday closures as part of our company business hours.
7 months ago in Admin Experience 1 Backlog

Chat - Display customer's geo location

When chatting with a customer, have the ability to see their current geographic location. This is important for businesses who have to comply with export restrictions.
3 months ago in Live Chat 0 Backlog

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided
3 months ago in AI / AI suggested replies (auto draft) 0 Backlog