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Rules action - Merge contacts

Rule action to merge the contact to an existing one (for channels that are not emails, using a different handle like chat).
3 months ago in Workflows 0 Backlog

Remain on the last selected email when going back to the inbox

If I click on the Send folder then go back to the Inbox, the inbox should not automatically select the newest email, it should remain on the last email that was selected in the Inbox
3 months ago in P2 display - conversation list 0 Backlog

Integration with Microsoft OneNote

An integration with OneNote would be really useful Within Outlook, users can just click a button and their email details, including files, can be sent to OneNote, to collect both the email info and meeting notes, and things unrelated to email into...
3 months ago in New integration requests 0 Backlog

Ability to create templates using HTML

Templating is currently limited to basic text formatting. The ability to use custom HTML templates would open up the possibility of using Front to send emails with richer branding and formatting (especially in bulk/sequence emails), like many othe...
about 1 year ago in Core Product Experience 1 Backlog

Support Viewing Microsoft 365 Group Calendars

Currently, Microsoft 365 group calendars (i.e. those connected to Teams), don't show up in Front. I'd like to be able to see these calendars in Front, otherwise our users have to go back to Outlook to view those calendars.
9 months ago in Cal Collaboration / Calendar View 3 Backlog

Full preview of message template

Our team sometimes needs to preview a full message template before selecting it, so it would be great to have a way to do this without having to select the message template. Have a preview button option that pulls up a modal with the full template.
about 2 months ago in Core Product Experience 0 Backlog

Ability to customize chatbot icon

Currently the chatbot icon is a fixed icon. It would be nice to be able to customize it to better reflect our company's branding.
11 months ago in Chatbots 0 Backlog

Manage teammate Groups via API

Create endpoints on the Front public API to manage teammate Groups.
over 1 year ago in Teammate Groups 1 Backlog

Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
8 months ago in Knowledge Base 0 Backlog

Knowledge base article export

Ability to export knowledge base articles
8 months ago in Knowledge Base 1 Backlog