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Google directory sync

Sync external contacts from Google Contacts into Front
over 3 years ago in Developer Platform 0 Backlog

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.
8 months ago in Custom fields 2 Backlog

Display history of template creation, and show when last used

In the UI of the "Message Templates" section of Front, i'd like to be able to be able to see the history of the message template (primarily, who created it, and who last edited it), as well as see when it was last used. If I see we have templates ...
8 months ago in Message templates 0 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
12 months ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Remain on the last selected email when going back to the inbox

If I click on the Send folder then go back to the Inbox, the inbox should not automatically select the newest email, it should remain on the last email that was selected in the Inbox
9 months ago in P2 display - conversation list 1 Backlog

Allow Workspace admins to create and manage teammate Groups

Allow users other than company admins to create, edit and delete teammate Groups, including the ability to add teammates to Groups. This could be a permission granted to users, or a company-wide setting that allows Workspace to manage teammate Gro...
about 2 years ago in Teammate Groups 2 Backlog

[language] Add Chinese to AI Translate options

Given Chinese is one of the most commonly used language, it would be highly beneficial to us (and any other companies with a China presence) to also include Chinese as an option under Compose with AI's "Translate" function. Of all the languages av...
3 months ago in AI / AI compose / AI language 0 Backlog

Ability to collaborate on and review Knowledge base articles with teammates

Leverage comments and tag teammates to be able to collaborate on knowledge base drafts
about 1 year ago in Knowledge Base 0 Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
almost 4 years ago in Message headers / metadata 1 Backlog

CSAT link expiration

Set a duration after which the survey is not accessible
5 months ago in CSAT - Customisation - Survey 1 Backlog