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Export channels to CSV

Provide an overview off all channels when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 0 Backlog

Ability for admins to un-delete tags, message templates, or rules

No description provided
over 1 year ago in Object/resource management 0 Backlog

Ability to react comment on FB

No description provided
over 1 year ago in Existing integrations 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
over 1 year ago in Existing integrations / Voice 0 Planned

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Front and Database Connection, Update Rule API

Is there a way for us to establish a connection between Front and our database (RB9 powered by OMTI) so that these rules in Front can be updated real time when it's changed in our database? The From field in Front corresponds with the Contact Emai...
over 1 year ago in Core API / New integration requests 1 Backlog

Trigger Attachment Too Large Error Earlier

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...
over 1 year ago in Attachments 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
over 3 years ago in Other (Systems) 0 Backlog

Notes / instructions for templates

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...
almost 2 years ago in Message templates 0 Backlog

MerciApp plug-in

I'd like to request an integration/plug in with MerciApp, a French Grammarly. As we work with both English and French speakers, this will be a great add-on to our usage.
almost 2 years ago in New integration requests 0 Backlog