All ideas

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.

Our untagged emails are originating from archived emails accessed via cell phones. We would like the required tagging rules to also apply to the email application on mobile devices.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...

When I send an email, I have the option to "undo send" for a short time after sending. I'd like to be able to do this for emails my teammates send as well. For example, if I see that my teammate just sent an email with a typo, I'd like to be able ...

For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...

"Shared draft" as default behaviour for a shared inbox (instead of personal draft) – when creating a new conversation (via compose button), not only on reply. Example: we have a shared inbox e.g. "accounting". we draft invoice emails sometimes wee...

Under the “End of path” options, it would be great to have the option to have users be notified by email when we reply in the chat conversation so they know to come back to it. We find that users rarely respond to the chat conversations after a ce...

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.