My ideas: Existing integrations

In the Zoho plugin, you can edit what fields are visible when viewing modules like a contact or lead. However, there is no way to hide certain fields from appearing the create or edit UIs. This would be useful since many of those fields are option...

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745

When building a Jira issue-created macro, we can't let the agent select which Jira teammate it should be assigned to.

Every time someone comments on a Jira Ticket, ALL tickets linked to the issue are opened in our Front inbox. Ideally, we would need the comment to be sent to the ticket (& thus only that ticket should open again) where the Jira issue was origi...

Essentially make it work the exact same as the Gmail HubSpot plugin.

As mentioned in the How to set up a Twilio SMS inbox in Front help center article, outbound Twilio SMS messages send from a source other than Front (like a third-party integration, or the Twilio API) will only sync to Front after an inbound reply ...

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?

Currently we fail to import messages if the message contains a file over 25MB. However, it would be nice if we dropped the attachments that are too large, and still imported the message text. When this happens we should also display some type of w...