Skip to Main Content
Status Backlog
Created by Guest
Created on Aug 2, 2023

Talkdesk Integration - Add Answering Agent to Call Logging

As of now the data we're bringing in from Talkdesk isn't extremely useful to our customers as it does not specify who may have answered the phone. Other telephony integrations we have expose this information so our customers can create rules to route and assign these calls to the pertinent agent.

  • Attach files