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Hide custom apps from users

When a custom app is being developed and tested, I want to hide it from normal users (visible to admins only).
about 2 years ago in Developer Platform 0 Backlog

Allow user to customize what messages are logged to Salesforce

I'd like to curate what emails are logged to salesforce. For example, we don't want to log internal only messages or calendar updates.
about 2 years ago in Existing integrations 1 Backlog

ManageEngine Service Desk Plus Cloud Integration

Feature to submit incident or service request ticket into ManageEngine Service Desk Plus Cloud (ondemand).
over 1 year ago in New integration requests 0 Backlog

Enforce SFDC picklist dependencies

Picklist Dependencies aren’t enforced (the fields show all options rather than those controlled by Record Type or the applicable ones based on the options selected in other fields) – high priority for data quality.
about 2 years ago in Existing integrations 0 Backlog

Live Chat, partner/custom channels: Ability to reply to message

It would be nice to have the ability to reply to a specific message so that your recipient knows exactly which message you are referring too (like Front comments for instance). This would be helpful for non-email channels like Front Chat, social m...
about 2 years ago in Channel API / Live Chat / Other channels 0 Backlog

Sentry Integration

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.
over 1 year ago in New integration requests 0 Backlog

Read Receipts and Unsending for Instagram

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...
over 1 year ago in Existing integrations 0 Backlog

Merge Dialpad SMS conversations into Dialpad voice conversations with same contact

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.
over 1 year ago in Core Product Experience / Existing integrations 0 Backlog

search contacts in the API using the email

add a parameter in the contact list request to search with the emails
over 2 years ago in Core API 2 Backlog

Instagram channel — support for creating new outbound conversations

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.
over 2 years ago in Existing integrations 1 Backlog