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Improve UI to manage multiple channels in Inboxes

Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
over 1 year ago in Core Product Experience / Workflows 0 Backlog

Allow multiple people assigned to one conversation

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
over 1 year ago in Assigning 5 Backlog

Hide Button for Facebook comments

We need the possibility to hide facebook comments inside of front. Just add a "hide comment" button.
about 2 years ago in Existing integrations 0 Backlog

Set a default font

No description provided
about 4 years ago in Mobile 1 Backlog

Shopify integration: sync Shopify data to Front

Bring Shopify data (orders, customers and products) so we can use it (not just a visual in a side window). For example, creating rules and tags based off Shopify tags would be amazing. We use tags in Shopify extensively and would love our conversa...
over 2 years ago in Existing integrations / Workflows 2 Backlog

UNATTENDED FORCE OUT OF OFFICE

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have ...
over 1 year ago in Core Product Experience 1 Backlog

Reschedule link for meeting with recurrence

I need to create sessions with recurrence every Tuesday, for example, and if I'm not there, the people invited need to be able to modify the sessions. Unfortunately, this is NOT possible, only if I create a session without recurrence. With recurre...
6 months ago in Schedule - manage your calendar 1 Backlog

Add existing Tags to import message endpoint

When using https://api2.frontapp.com/inboxes/[inbox id]/imported_messages endpoint, enable the ability to add existing tags, not only new one
6 months ago in Core Product Experience 0 Backlog

Allow delegates for managing calendar

No description provided
over 4 years ago in Managing/Updating Events 0 Backlog

Create the ability to pin a tag

My customer, Rubil, from UNF requested a feature idea to be able to "pin" certain tags so that they show at the top of the tag dropdown when manually adding a tag to a conversation
about 1 year ago in Tags 0 Backlog