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Default workspace for Analytics

Allow to set a default workspace on which Analytics loads. Avoids loading a workspace with lots of data, during which it's not possible to switch to desired workspace.
6 months ago in Insights 0 Backlog

Block access to performance data of agents

Hide an agent's performance data in Analytics UI and exports, do not allow to filter on this agent, etc. This is required by German law.
6 months ago in Insights 0 Backlog

O365 / Azure encryption integration

For messages sent/received with O365's native encryption feature, allow the content to be decrypted and viewed without leaving Front. Similarly, allow encrypted messages to be sent from Front which can be decrypted by appropriate O365 users.
almost 4 years ago in Security 0 Backlog

Ability to set calendar location as remote or in the office

No description provided
over 2 years ago in Calendar View 0 Backlog

Scheduling - round robin assignment of invites

No description provided
almost 4 years ago in Scheduling Links 0 Backlog

Ability to bring high priority inboxes to the top of the sidebar

Give people more flexibility to reorder inboxes to ensure high priority inboxes are not lost at the bottom of their sidebar or below the fold.
almost 2 years ago in P1 navigation - left pane 0 Backlog

Set a default font

No description provided
over 3 years ago in Mobile 1 Backlog

Embed Front conversation in external application via iFrame

No description provided
over 3 years ago in Desktop 0 Backlog

Allow external users to receive emails of chat transcripts

We have external users who don't login to Front who like to see what customers are asking at a glance. When we used Intercom, they could receive chat transcripts in their inbox. If similar functionality was possible at Front that would be great!
12 months ago in Activation / Core Product Experience 0 Backlog

Shortcut for Forward as New Conversation

Good morning Would it be possible to request a shortcut for Forward as a new Conversation please? We forward a lot of itineraries throughout the day and to make sure the subject line is open when I do this, I have to forward as a new conversation....
12 months ago in Core Product Experience 0 Backlog