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Status Backlog
Categories Data retention
Created by Guest
Created on Jun 21, 2023

Decouple contact cleanup from conversation deletion

Problem
Contact data cleanup is tied to the conversation auto-trash feature and cannot be activated independently, limiting flexibility for organizations that want to retain contact data while deleting old conversations (or vice versa).

Request
Allow automatic conversation deletion and contact data cleanup to be enabled or disabled independently, supporting more flexible data retention strategies.

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