All ideas

Showing 1686

Turn off ability to edit the subject

No description provided

6 months ago in Admin Experience 0 Backlog

Embed Vidyard video links in KB articles

Support for embedded Vidyard videos (alongside YouTube, Vimeo, and Loom) is important as this is a tool the whole company uses. Since Intercom supports embedding Vidyard videos, the Front KB importer failed to retain these videos embedded in artic...

11 months ago in Knowledge Base 0 Backlog

8 VOTE

Disable 'Track sent emails' setting for all channels

Our "seen" tracker tell users when an email has been read by the recipient. It can be disabled for a given channel if it is regarded as too intrusive, however, this is not scalable if an admin wants to ensure it is disabled across all channels. We...

over 3 years ago in Admins can lock teammate-level settings / Compliance & security 0 Backlog

1 VOTE

Automatic Refreshing of Analytics Page

We display our team Analytics on a large screen in our office. We would love this to auto refresh so that the information on display is always current

6 months ago in Insights 0 Backlog

2 VOTE

Color code calendar events at acceptance

I have been using the color code feature to distinguish my meetings in my calendar by customer/audience in order to prioritize when I am double booked, however I cannot set these colors when accepting an invitation. It would be great if I had the ...

11 months ago in Core Product Experience / Schedule - manage your calendar 0 Backlog

2 VOTE

Integrate Booking.com direct messages into Front

No description provided

11 months ago in New integration requests 0 Backlog

8 VOTE

Shortcut integration

https://shortcut.com

over 3 years ago in New integration requests 0 Backlog

3 VOTE

[context] Customizable templates for AI compose

When using AI compose, I want to have more granular control over the template, including whether or not to include a closing signature.

over 1 year ago in AI / AI compose 0 Backlog

3 VOTE

Language support: Polish

Grammar checking in emails in Polish. Autocorrection working the same as in gmail. The whole system translated to Polish

over 1 year ago in Client Platform 0 Backlog

2 VOTE

Automatically generate AI summaries upon receiving email

I love the AI summary feature in front. My only criticism is that I wish it would automatically summarize incoming emails. This would allow me to quickly browse through the summaries without needing to click generate and wait for the generation to...

11 months ago in AI 0 Planned

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