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Ability to tell if a calendar the user is subscribed to is "offline"

When a user schedules on the offline calendar with no success, they don't know that an offline calendar is not actually available. Provide an indication that the calendar they are subscribed to is currently an online shared calendar and not an off...
almost 2 years ago in Calendar View 0 Backlog

Ability to open a conversation link in a pop-up window

Instead of having a conversation link open up in the main reading pane with the rest of the UI on the sides (conversation list, folders navigation, etc.), have it open up independently as if we double clicked on an existing conversation and opened...
almost 2 years ago in P3 display 0 Backlog

Front Chat on the sidebar in Front

It would be great to have Front Chat as a sidebar tab within Front (similar to how intercom works)
almost 2 years ago in Live Chat 0 Backlog

Data storage location: Australia

No description provided
6 months ago in Compliance & security 0 Backlog

Knowledge Base: add a sitemap

Knowledge base: Be able to create a sitemap by language (once multi-language feature is implemented) for SEO purposes.
over 1 year ago in Knowledge Base 0 Backlog

Hide my auto-responder messages from conversation threads

No description provided
over 3 years ago in P3 display 1 Backlog

Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.
11 months ago in Contacts 0 Backlog

Add option to display subject line in drafts automatically

Sometimes we need to amend the subject line and it would be helpful to be able to choose to see it automatically in drafts rather than having to manually open it each time.
almost 2 years ago in Shared drafts 0 Backlog

Allow customers to use their own Open AI API key

We would like to be able to implement AI features for our own instance of Front using our own Open AI API key.
11 months ago in AI / AI extensibility 0 Backlog

Allow multiple people assigned to one conversation

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
11 months ago in Assigning 4 Backlog