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[core] AI tagging to support a default "other" tag

"Other" tag: It would be nice that if the AI tagging couldn't find a matching tag, that it would automatically apply an "Other" category tag. That allows up to review and account for new categories or potentially a need to re-train the AI tags. Po...
11 months ago in AI / AI tagging 0 Backlog

[test] AI suggested replies testing playground

Requests: I want to test how suggested replies would answer specific inquiries. I would like to access my KB content Today: I can't do that except if I send myself a fake email or if I create a testing inbox.
11 months ago in AI / AI suggested replies (auto draft) 0 Backlog

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body
over 2 years ago in Message templates 1 Backlog

Assign new draft to creator

Our workflow is that we: Press "Compose" The default email address is an email from a shared inbox. It’s configured here: Preferences / Personal / Preferences / Default channel We add participants Then the draft is in the shared inbox and we see t...
almost 2 years ago in Assigning / Compose - write efficiently with quality 1 Backlog

Don't require signature to set sender info

Currently, in order for the sender's name to appear in an email to the recipient, a signature must be used. It would be nice to pull the sender's name from their Front profile or allow it to be set elsewhere without the need to create a signature....
about 2 years ago in Signatures 2 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
over 1 year ago in Dynamic objects 0 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
almost 2 years ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Add 'Draft Created' as a Trigger for Rules

When a large customer is using the API with a singular custom channel to create drafts in batches, there is a manual triage component in terms of routing the Draft to the correct place. If Front could look at the content on the draft and take acti...
about 2 years ago in Rule trigger 0 Backlog

Export teammates to CSV

Provide an overview off all teammates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
almost 2 years ago in Admin Experience 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
over 1 year ago in Calendar - other / Core API 0 Backlog