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Showing 2024

Option to unsubscribe a teammate from an email conversation

Once a conversation is finished, I'd like the option to unsubscribe any teammate who was initially in the conversation. They have no need to see the rest of the emails that go back and forth and may waste time looking at responses that they are a ...
over 2 years ago in Core Product Experience 3 Backlog

Evaluate Smart QA only for some teammates

Allowing the rule to define what teammates / teammate groups should be evaluated
2 months ago in AI / Insights 0 Backlog

Native voice/calls feature

Front being an all in one platform without having to subscribe to a partner solution for calls
about 1 year ago in Voice 0 Backlog

Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
over 2 years ago in Core Product Experience 4 Backlog
119 VOTE

Search for calendar events

The ability to search the calendar by event name or invitee to find an existing calendar event.
over 4 years ago in Managing/Updating Events 11 Backlog

Add Conversation Events to Audit Logs

Include conversation events (tags applied, rules applied, etc.) on audit logs.
2 months ago in Admin audit trail 0 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 2 years ago in P1 navigation - left pane 4 Backlog

Block user or alert admins if user sets up a potentially problematic rule

While we need users to be able to create personal rules, we had a recent incident where a rule was poorly setup in an individual's inbox and as a result, a sensitive email message was moved to a shared inbox. Please provide a way for admins to set...
15 days ago in Permissions 0 Backlog
115 VOTE

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
over 4 years ago in Composer 5 Backlog

Granular Company-level Permissions

We currently have all our IT staff listed as company admins to handle company rules, developer options, company tags, etc. However, I don't want to give them access for other resources like billing, financial info or company preferences. We need g...
3 months ago in Admin Experience 1 Backlog