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5
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Set chatbot hours and/or conditionally split chatbot responses based on hours
At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
0
Planned
1
VOTE
Lock down Make inbox visible to analytics button
Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...
0
Backlog
11
VOTE
7
VOTE
Front to display "Unavailable", "In A Meeting" based on calendar events
Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
0
Backlog
5
VOTE
7
VOTE
1
VOTE
Request for AI-powered Search Functionality in Front App
I would like to request the development of an AI-powered search functionality within the app that can significantly improve how we search through inboxes and find relevant information. Here’s how I envision it working: Question-based Search: The u...
0
Backlog
12
VOTE
8
VOTE
1
VOTE