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Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
over 2 years ago in Calendar View 0 Backlog

Forward conversation using a message template in rules

The "Forward conversation" action cannot use message template. It would be very helpful to support it.
over 4 years ago in Rule actions 0 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
about 3 years ago in Search location 0 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
almost 4 years ago in Export 1 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
almost 4 years ago in Live Chat 2 Backlog

Use different KBs per chatbot/AI answers depending on customer

Jerry Services has multiple internal KBs depending on what insurance company their customer uses - i.e. Geico, FarmersInsurance, Progressive. This brought up an idea where in the future, can we connect multiple KBs to use for AI answers and depend...
over 1 year ago in AI / AI answer for chat / Knowledge Base 0 Backlog

[activation] Retroactive AI Tagging

Apply sentiment tags retroactively to previous conversations once properly trained.
about 1 year ago in AI / AI tagging 0 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
almost 2 years ago in Email channels 2 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

Support sidebar plugin on mobile, or webapp support on mobile

Empower Work has an Ai assistant built as a custom sidebar plugin, but they don't have access to the plugins via mobile or webapp on mobile.
10 months ago in Mobile 0 Backlog