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Make relevant search results more visible

Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
about 2 years ago in Find the result I'm looking for 0 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
almost 3 years ago in Live Chat 0 Backlog

Export rules to CSV

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 2 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
over 2 years ago in Search location 0 Backlog

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
almost 2 years ago in Attachments / Existing integrations 0 Backlog

Default workspace for Analytics

Allow to set a default workspace on which Analytics loads. Avoids loading a workspace with lots of data, during which it's not possible to switch to desired workspace.
8 months ago in Insights 0 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
almost 2 years ago in Compose - write efficiently with quality 3 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
over 1 year ago in Existing integrations / Other channels 1 Backlog

Teammate statuses selection

Hi, As per suggestion from the Front's User Support Team, I post this idea. It might be a good idea, as we have a situation where it definitely would be useful, to be able to activate/deactivate certain statuses. In our case, we would like to be a...
8 months ago in Admin Experience / Workflows 0 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
over 1 year ago in Calendar View 0 Backlog