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[extensibility] Front AI to connect to 3rd party tools to sync information

Be able for AI feature like "AI answer" and "Suggested Replies" to fetch and push information from 3rd party tools like Shopify, Order management system, Airtable, Track management system ...
8 months ago in AI / AI answer for chat / AI extensibility / AI suggested replies (auto draft) 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
about 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
about 2 years ago in New integration requests 0 Backlog

Allow Multiple Accounts to Exist with the Same Domain

In a situation where I have 7 subsidiaries of Front.com with unique contact lists it would be awesome to be able to identify that a person is associated with a particular location for attribution purposes
over 1 year ago in Contacts 0 Backlog

Download Sequence info as csv

No description provided
about 4 years ago in Outbound/Sequences 1 Backlog

Create Rule From Selected Message in the inbox

Starting the Rule Creation Process from an Example Message would Improve Workflow Given, rules are designed to manage what happens to a particular type of incoming message, it would be logical to start the process of rule create using an example m...
12 months ago in Workflows 0 Backlog

Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
about 2 years ago in Admin Experience 0 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
about 2 years ago in Core Product Experience 0 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
over 1 year ago in Developer Platform 0 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
almost 3 years ago in Live Chat 0 Backlog