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Tag a message instead of entire conversation

Be able to tag an e-mail and not necessarily an entire conversation
almost 2 years ago in Core Product Experience 4 Backlog

Knowledge Base: Show article category in search results

Show the article category when searching for the article. Right now it only shows once you're clicked into the article.
over 1 year ago in Knowledge Base 0 Backlog

Schedule go-live/publish dates for articles

(For internal knowledge base use case) - Allow us to update processes ahead of time and launch when ready
over 1 year ago in Knowledge Base 0 Backlog

Support for Right to Left text

Ability to compose emails with right to left text.
over 3 years ago in All platforms / Core Product Experience 1 Backlog

Todo/task with deadline that can be assigned with reminders

This platform is perfect, if it has a todo/task functionality (with calendar view) it would even better and it works with the existing platform very well. Or allow creation of deadlines for messages so we can use create todo lists outselfs by send...
about 1 year ago in Core Product Experience 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
almost 4 years ago in New integration requests 0 Backlog

Allow scheduling links to show meetings more than 2 months in advance

No description provided
almost 3 years ago in Scheduling Links 0 Backlog

Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...
about 2 years ago in Metrics / Outbound analytics 0 Backlog

Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...
almost 2 years ago in Insights / P3 display 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
over 2 years ago in P3 display 2 Backlog