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Todo/task with deadline that can be assigned with reminders

This platform is perfect, if it has a todo/task functionality (with calendar view) it would even better and it works with the existing platform very well. Or allow creation of deadlines for messages so we can use create todo lists outselfs by send...
about 1 year ago in Core Product Experience 0 Backlog

Oracle Netsuite integration

PlascoID has requested an Oracle Netsuite integration, because this is where they document all their support ticket. For each conversation, they manually create a ticket in Oracle Netsuite, copy-pasting the content of emails and associating a stat...
over 1 year ago in New integration requests 0 Backlog

[tone] New 'Neutral' or 'Casual' Tone for AI compose

Opinionated feedback so it might not be worth much, but I'd like a 4th tone option that'd be best described as 'casual' or 'neutral'. I find our current options (professional, friendly and empathetic) to sometimes be 'too much' in the way they phr...
7 months ago in AI / AI compose 0 Backlog

Disable smart merge for individual inboxes

No description provided
about 2 years ago in Merge / privacy leaks / threading 2 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
almost 4 years ago in Rule conditions 0 Backlog

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
over 2 years ago in Calendar View 0 Backlog

Report on individual tags

No description provided
almost 3 years ago in Analytics - Breakdown - Tags 0 Backlog

Turn off contacts auto-suggest

Being able to turn off auto-suggest in composer for all Front users
almost 2 years ago in Search sorting 0 Backlog

Knowledge Base: Show article category in search results

Show the article category when searching for the article. Right now it only shows once you're clicked into the article.
over 1 year ago in Knowledge Base 0 Backlog

Schedule go-live/publish dates for articles

(For internal knowledge base use case) - Allow us to update processes ahead of time and launch when ready
over 1 year ago in Knowledge Base 0 Backlog