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Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
about 3 years ago in Mobile 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
about 3 years ago in Existing integrations 0 Backlog

API method to permanently delete conversations

No description provided
about 3 years ago in Resources 0 Backlog

Save files to Google Drive

No description provided
about 3 years ago in Existing integrations 0 Backlog

Print from Mobile (iOS and Android)

No description provided
about 3 years ago in Mobile 0 Backlog

See sent messages in delegated inbox

No description provided
about 3 years ago in Delegated inboxes 0 Backlog

Customer reply time in Analytics

Measure reply time from your customers to your messages.
about 3 years ago in Outbound analytics 0 Backlog

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)
11 days ago in CSAT - Customisation - Survey 0 Backlog

Increase functionality for multiple choice question for Front Chat

Customer would like to: 1) increase the number of options from 8 to something higher. Currently they need 10 but want the chance to expand further in the future 2) Increase the character limit from 35 for these options. The customer has a number o...
14 days ago in Chatbots / Front Chat / Live Chat 0

Create API endpoint to add attachment to KB article

Currently we can create articles via API, but are not able to add attachments to it, so the import cannot be fully done without attachments
16 days ago in Core API / Knowledge Base 0 Backlog