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Display multiple timezones in Front calendar

No description provided
about 4 years ago in Calendar View 1 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 2 years ago in Attachments 0 Backlog

Ability to set the default composer size

Have the ability to set a default box size when replying or composing messages.
about 2 years ago in Core Product Experience 0 Backlog

Set signature to message template

Tie a signature to a particular message template
almost 2 years ago in Message templates / Signatures 0 Backlog

API-triggered transitions for conversation stages

No description provided
10 months ago in Conversation Stages 1 Will not do

Add mobile SDK for Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Set default Knowledge base for p4

Currenty when a user opens the p4 KB side bar it shows the first knowlege base aviable. Users manually have to select which one they are viewing.
3 months ago in Knowledge Base 0

Audit which teammates aren't using their inbox access

Some company admins want to keep shared inbox access controls to the minimum necessary. A teammate may have been granted access but rarely views conversations in the inbox, which means their access can be revoked. How can we help company admins to...
almost 2 years ago in Resource access settings 0 Backlog

Notes on an account level in Contacts

There currently is the ability to add notes to a contact but when you switch the contact to the account level, that feature goes away. This would allow us to log notes to the account regardless of who reaches out to our support team.
over 1 year ago in Contacts 0 Backlog

Allow easy swapping between primary and redirect domains in KB domain settings

Right now it's not currently possible to easily change a domain from primary to redirect in the KB Domains settings tab. You have to delete domains and then add them back in a specific order to ensure they are either redirect or primary which is a...
7 months ago in Knowledge Base 0