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    Restrict conversation actions for a specific inbox i.e. View-only inbox access

    Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...
    over 4 years ago in Conversation/inbox permissions 1 Backlog

    New [Is out-of-office] Teammate property for Dynamic Variables

    Have a new [Is out-of-office] Teammate property to use in Dynamic Variables, in addition to [Is available] which returns false whether the status is Busy or Out-of-office.
    over 1 year ago in Smart rules 0 Backlog

    Show time off end date next to a teammate's name

    No description provided
    over 1 year ago in Admin Experience / Core Product Experience / Teammate management 0 Backlog

    Show a more comprehensive list of activity history in private inboxes

    https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
    almost 3 years ago in Core Product Experience / P3 display 1 Backlog

    Allow scheduling links to show meetings more than 2 months in advance

    No description provided
    over 3 years ago in Scheduling Links 2 Backlog

    Setting to always show CC line when composing a message

    No description provided
    over 4 years ago in Message headers / metadata 1 Backlog

    Confirmation Sync - Front with Github

    When the user presses 'Sync Front with Github', nothing happens, leading them to think that nothing is syncing. The app works as expected but there's not an obvious confirmation that the sync has occurred when they click it. We need a confirmation...
    10 months ago in Developer Platform / Existing integrations 0 Backlog

    Customer Portal: Pre-filled requests

    Similar to how you can pre-fill message content in emails via mailto ( see https://help.front.com/en/articles/2531#supported_options ), it would be helpful to send users to a pre-filled Customer Portal "New Request" form. Some use-cases; * Pre-sel...
    7 months ago in Customer Portal 0 Backlog

    Knowledge base - Duplicate articles

    Ability to clone/duplicate existant knowledge base articles.
    about 2 years ago in Knowledge Base 3 Backlog

    Ability to edit all events in a recurring series, instead of just one event

    No description provided
    over 4 years ago in Managing/Updating Events 0 Backlog