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Auto Cancel a Scheduled "Send Later" Email if responded to

Hello, Our team is in the operations side of things and would love if we were able to auto cancel a scheduled follow up email upon receipt of a new incoming message. For instance: 1. We send a request for X via email 2. Immediately send a follow u...
7 months ago in Compose - write efficiently with quality 0 Backlog

Asana Integration Option to Suppress Reopen on Task Completion

For some workflows, it is more desirable to keep conversations closed after task completion.
7 months ago in Existing integrations 0 Backlog

Attach from Front – ability to attach any email or document from anywhere in Front directly in the composer

When composing an email, attaching from anywhere in Front would be useful so that users can query across emails and attachments. Customers are often referencing things in other conversations.
5 months ago in Compose - write efficiently with quality 0 Backlog

Mobile Calendar - See more than 3 days

No description provided
5 months ago in Schedule - manage your calendar 0 Backlog

Moving conversations from shared inbox to private inboxes

Occassionally commercial level conversations get sent to our ops level shared inboxes. We would like the ability to be able to move them from the shared inbox to a personal inbox of the responsible party rather than keeping it in the shared inbox ...
10 months ago in Core Product Experience 0 Backlog

Extend 100 attachment per conversation limit

No description provided
10 months ago in Core Product Experience 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
about 1 year ago in Cal/scheduling efficiency / Calendar View 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
3 months ago in Calendar - other / Core API 0 Backlog

Ability to always show the quoted message history

The toggle message quote feature when sending an email by clicking the 3 dots (...) We would like to set this so this email trail is permanently extended when receiving an email instead of this information being hidden. This has caused us to miss ...
3 months ago in  0 Backlog

Automatically remove CSAT Survey rule tags after a user defined amount of time

Currently customers don't have a way to automate the removal of tags used in CSAT rules that send survey templates in app. This causes issues when customers have a large amount of conversations that use a channel type that does not typically creat...
5 months ago in CSAT / Workflows 0 Backlog