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Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
about 4 years ago in Message templates 1 Backlog

More color options for calendar events

Request to choose from a larger range of colors for calendar events
over 2 years ago in Calendar View 0 Backlog

Remove Inbox limit for personal/shared Views (50 inboxes)

We connect Front to a bunch of Slack channels, an individual channel for every big client. There is a separate inbox for each channel, so far so good. Now, we use "Unassigned" view to see tickets that have "Unassigned" tag, as well as other view t...
over 1 year ago in P1 navigation - left pane 0 Backlog

Front Chat popup notifications

Would be great to have some kind of popup (bottom right) when a new chat conversation comes in to better notify team members.
almost 2 years ago in Live Chat 0 Backlog

Snooze for x working days

I would like to see the option to set custom snooze times to X working days. I very rarely work weekends, so if I want to snooze an email on a Friday for two days, I want to use working days, so that the snooze is set for Tuesday the following wee...
about 1 year ago in Snooze 1 Backlog

Allow auto-installed apps to be disabled

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...
6 months ago in Partner Integrations 0 Backlog

Push Email Notification for when an inbox goes offline

No description provided
over 1 year ago in Email channels 1 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
8 months ago in Admin Experience 1 Backlog

Bring Slack reactions over to Front messages

Would be great to see Slack reactions in Front, since so many people use reactions to acknowledge messages, and even to mark things as done, or something similar. If possible, allow for reactions in Front, as well, that can be shown in Slack.
over 1 year ago in Developer Platform 0 Backlog

Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
about 2 years ago in Core Product Experience / Other (CPX) 1 Backlog