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Macros: [Archive for specific teammates] action

As a user, for the same reasons that Archiving and unsubscribing specific users in a rule is useful, I want to be able to do this for a Macro. For example, when moving a conversation from Inbox A to Inbox B. Even if some participants on the conver...
5 months ago in Macros 0 Backlog

ON/OFF toggle for Front Chat widget

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
over 2 years ago in Live Chat 2 Backlog

Library and templates for company rules

Open rule templates to individual and company rules for a more seamless and accurate rollout. Example use cases: main Highway use case revolves around using the rules and macros in a personal inbox. The rules and connectors we published are only s...
11 months ago in Company rules / Rule library 0 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
over 2 years ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog

Ability to chat with other teammates within Front

Similar to Google Chat which can be used within Gmail, have the ability to chat real-time with other teammates in Front (not including discussions)
over 2 years ago in Core Product Experience 1 Backlog

API Request log dashboard

As a developer, sometimes it's hard to determine why my API requests are failing, and I need to reach out to the support team for assistance with my API usage. It would be super helpful to see logs of all API requests issued via my account in a da...
over 1 year ago in Channel API / Core API / Dev Relations 0 Backlog

When inviting a teammate, have the option to automatically put them as Unavailable

When adding a teammate, they are automatically set as Available which will start to assign them emails if they're put into an assignment group. It'd be good to have an option to set them as "Unavailable"
5 months ago in Admin Experience / Teammate invitation 0 Backlog

Ability to Hide Team Members from Other Teams

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...
almost 2 years ago in Workspaces 1 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
over 2 years ago in Core Product Experience 0 Backlog

Create a calendar invite from an email and automatically put the people on the email as invitees

Would help anyone that needs to create a meeting related to or derived from an email
11 months ago in Calendar - other 0 Backlog