Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
This is at the top of my wishlist! Been using the chat the best part of a year now. However, we have team members in different time zones and this is a real headache for us setting up the hours especially as you can only select offline hours as one timezone.
This is at the top of my wishlist!
Been using the chat the best part of a year now. However, we have team members in different time zones and this is a real headache for us setting up the hours especially as you can only select offline hours as one timezone.