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SSO for Gated Knowledge Base

Customer wants to utilize Gated KB for internal employees that are not Front users. SSO makes this much easier to maintain.
7 months ago in Knowledge Base 0 Already available

[context] AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.
about 1 year ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

Tasks in calendar

No description provided
over 2 years ago in Other (CPX) 0 Backlog

ON/OFF toggle for Front Chat widget

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
about 2 years ago in Live Chat 2 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
7 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
about 2 years ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
over 4 years ago in Message templates 1 Backlog

Moving conversations from shared inbox to private inboxes

Occassionally commercial level conversations get sent to our ops level shared inboxes. We would like the ability to be able to move them from the shared inbox to a personal inbox of the responsible party rather than keeping it in the shared inbox ...
about 2 years ago in Core Product Experience 0 Backlog

Option to display Knowledge Base widget (without live chat) during offline hours

Option to only show help centre from chat widget. Especially useful when chat is 'offline'. When offline hours are enabled, the widget is completely hidden from the site. This also hides the knowledge base, which seems like a strange thing to do. ...
over 1 year ago in Knowledge Base / Live Chat 0 Planned

Support for multiple Frount accounts

I'd like to login to different Front accounts from within the apps (browser, native app and mobile). This way, when you're working for multiple companies using Front (or using the new 1-person personal plans), you would not need to switch between ...
about 1 year ago in Admin Experience 1 Backlog