All ideas

Ability to pull AI Summaries of a conversation via the API. Useful to leverage AI summarize feature

Allow for using Grammarly when creating and editing Message Templates in Settings.

A Front Translate module - Front user pick Translation engine. The possibility to connect your own Google Cloud Translation (account) to Front. Very easy to get started via the Google Cloud Console. Incoming messages can be translated in real time...

Just allows us to put the fields in the same order as they appear in other systems so breeds familiarity. As users build out Account list and custom fields, there should be a way to rearrange columns, sort by column, move them up/down the order, e...

When snoozing a conversation, show an alert such as "Why are you snoozing this?" or "What do you want to remind yourself about when this snooze comes up?" Ability to enable such a feature on an individual user basis. I regularly will write myself ...

Increase the amount of views pinned to the sidebar to be more than 50 this is really helpful to maintain the organization of the workflow =

From Company settings > Teammates, allow the list of teammates to be filtered by certain attributes. Please leave a comment with details on what you would like to filter on and for what purpose.

Today, users can delete all the content in a KB and rename it or they can unpublish a KB but there is no way to delete it entirely

Currently a conversation is not created within Front unless a chat visitor has completed the chatbot flow. It would be helpful to have a separate inbox that stores partially completed chatbot conversations - this way the team could still jump in t...