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New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
almost 2 years ago in Default channel management 0 Backlog

View Contacts on Mobile App

No description provided
about 1 year ago in Contacts / Mobile 1 Backlog

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
12 months ago in Core Product Experience 0 Backlog

Conversation custom fields in Views

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).
about 1 year ago in Custom fields / Views 0 Backlog

Autocorrect spelling when composing emails

No description provided
about 4 years ago in Composer 3 Backlog

Chatbot timing for text that pops up on your page

It would be fantastic if chat bot would allow customization to control the amount of time that passes on a page before that initial message pops up. It is quite distracting if the customer is working on the web page and our chatbot greeting messag...
about 1 year ago in Chatbots 6 Backlog

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
almost 2 years ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
over 2 years ago in Cal/scheduling efficiency 0 Backlog

Airtable integration

No description provided
almost 4 years ago in New integration requests 3 Backlog

Create a calendar invite from an email and automatically put the people on the email as invitees

Would help anyone that needs to create a meeting related to or derived from an email
4 months ago in Calendar - other 0 Backlog