ADD A NEW IDEA

All ideas

Showing 1750

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
over 1 year ago in Existing integrations 0 Backlog

Ability to change font when using mobile app.

Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
over 1 year ago in Mobile 1 Backlog

Auto-capitalize first letter in a sentence

No description provided
over 4 years ago in Composer 0 Backlog

Views with more filter criteria

For example:- unassigned- archived- custom conversation fields
over 1 year ago in Navigate - find your work 1 Backlog

Ability to have multiple billing contacts / methods for one Front instance

No description provided
over 1 year ago in Backoffice / Billing 1 Backlog

Ability to tag a discussion when composing it

Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.
almost 2 years ago in Internal discussions 0 Backlog

Suggest users who I have interacted with the most in the participant menu

Suggestion for the participant list to show teammates that the user has interacted with the most (i.e. have added as a participant in other conversations), instead of what today's list is actually based which is who they have recently assigned oth...
almost 2 years ago in Access - what's accessible or visible to whom in P3 0 Backlog

Display exact age of metrics

As a support agent or a support manager, I need to know how fresh is the data I'm looking at, so that I can trust its value.
6 months ago in Insights - Systems 0 Backlog

Open facebook channel for lead ad messages

Currently today, we only support comments and direct messages in fb messenger. However, messages originating as Facebook messenger/lead ads are not syncing in Front. This would be helpful to capture more inbound communications/opportunities.
6 months ago in Facebook / Other channels 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
over 2 years ago in Cal/scheduling efficiency 0 Backlog