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Status Backlog
Created by Guest
Created on Sep 8, 2023

Support custom Zoho fields and layouts

Support custom layouts

Case 1

Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from just clicking the linked module to open it on a browser.

Case 2

Currently the Front x Zoho CRM integration only reflects the CONTACT MODULE phone number. Due to how Zoho CRM is set up, a lot of communication comes from the LEAD MODULE level. It would be great to be able to see the associated lead module record to the phone number/email within Front. Currently it only shows once a lead has been converted to a deal module record within Zoho

Support custom fields

Allow users to also define layouts with custom fields that they've defined

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