All ideas

Add personal iCal calendar in prevent double booking feature for scheduling links

Allow the keyboard shortcut for deleting or trashing a conversation to be customized, instead of just the "Delete" key on the full keyboard.

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...

It would be super helpful if you could collapse all subtags under the parent tag on mobile. If you have a lot of tags it takes a lot of scrolling to be able to get through them all to get to a tag group that's listed closer to the bottom

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.

Our company uses two resolved statuses: Resolved and No Action. When creating a ‘Requires Tag’ rule in Front, we’d like the rule to exclude conversations that have been resolved/archived with the No Action status.

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/

Separate inbox management permissions so that a non-admin has permissions to manage shared inbox access without also having the permissions delete, create, or edit the inbox properties. We must be able to do this outside of teammate group manageme...

Any links in my Help Center articles have a rel="noopener noreferrer nofollow" attribute. This is fine when linking out to external resources, but when linking to other articles in my help center, or my own domain properties, I would prefer to omi...

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.