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Option to embed/iframe content from other applications into Knowledge Base

We currently use the embedment/iframe function to display 3rd party platforms like g-sheets, miro boards, and sheets. It would be important for us to have this functionality in the Front Knowledge Base as well
over 1 year ago in Knowledge Base 2 Backlog

Sync non-Google or O365 Calendars

Add personal iCal calendar in prevent double booking feature for scheduling links
almost 2 years ago in Scheduling Links 1 Backlog

Knowledge Base Analytics

Must be able to review and improve content and see how cards are being used.
over 1 year ago in Knowledge Base 0 Already available

Minimize Drafts like Gmail

Is it possible to minimize email drafts in the main inbox view to copy and grab other information from my calendar, other emails, etc? This is a great feature in Gmail to be able to pop back and forth quickly as you piece your email together from ...
over 2 years ago in Core Product Experience 6 Backlog

Configure redirection link on company logo for knowledge base

Ability to customize the link of the company logo to redirect to another link i.e. company website instead of the knowledge base home page.
over 1 year ago in Knowledge Base 0 Backlog

Zoom Phone channel integration

No description provided
about 4 years ago in New integration requests 7 Backlog

Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
about 2 years ago in Existing integrations 0 Backlog

Schedule a meeting from an email

Add a button that schedules a meeting with everyone that is on the email. It would be on the three-dot dropdown menu along with "Forward" and "Forward as a new conversation" - something like "Schedule meeting" - click that would pop open the calen...
about 1 year ago in Cal/scheduling efficiency 0 Backlog

Keyboard Shortcut For Ticket Labels

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...
9 months ago in Ticketing 0 Backlog

@ Mention activity view or notification center

I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...
about 2 years ago in Notifications 2 Backlog