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"Snooze conversation" rule action

Ability to snooze a conversation from rules.
almost 4 years ago in Missing core rule actions 7 Backlog

The ability to collapse subtags under the parent tag on the mobile app

It would be super helpful if you could collapse all subtags under the parent tag on mobile. If you have a lot of tags it takes a lot of scrolling to be able to get through them all to get to a tag group that's listed closer to the bottom
about 2 years ago in Mobile 0 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
about 4 years ago in Attendee management / Create New Event 3 Backlog

Admin can enforce 2FA for all teammates

Use case 1 (general): To improve security, an admin can force users to set up 2FA the next time they log in, and block them from accessing Front until it has been completed. The admin would need to set up their own 2FA first as a prerequisite. Use...
over 3 years ago in Login and SSO settings 1 Backlog

"Waiting" & "Resolved" Tabs in Personal Section

No description provided
5 months ago in Core Product Experience 0 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
over 3 years ago in CSAT- Customisation - survey - answers 3 Backlog

Format paintbrush - Ability to copy paste formatting

No description provided
about 4 years ago in Composer 3 Backlog

Multi-select dropdown field type for teammate answers in macros

Allow multi-select dropdown prompt type as a teammate answer option in macros, so that teammate can select multiple values in the dropdown.
4 months ago in Macros 0 Backlog

Request to Increase Recipient Limit for Sequences

For users with a dedicated SMTP server, please consider increasing the cap for sequence recipients beyond the current 200. This would provide a smoother experience and reduce the operational burden for users who regularly communicate with larger c...
over 1 year ago in Outbound/Sequences 0 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 3 years ago in Live Chat 0 Already available