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Core API: Delete Channel endpoint

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...
16 days ago in Core API 0

Allow for an editable, clickable button that links to a URL. "click me"

This would be useful when sending emails to customer attempting to drive them to a specific page/landing page.
22 days ago in Composer 0 Backlog

Ability to select multiple attachments to drag/drop to desktop or other app

Right now you have to select or drag/drop one by one to move attachments to another system or your desktop. For conversations with multiple attachments, this can take several extra clicks.
22 days ago in Client Platform / Core Product Experience 0 Backlog

Link to existing conversation by ID or search dialog

Currently, the only way to link existing conversations is with Mass linking (selecting multiple conversations in the conversation list). Linking existing conversations is impractical and difficult for users if the conversations do not already exis...
22 days ago in Linked conversations 0 Backlog

Company level views including Inboxes across workspaces

As an Admin, I want to create a View that includes inboxes from multiple different workspaces.
23 days ago in Core Product Experience 0 Backlog

Configure tab settings in Views (Unassigned/Assigned vs Open)

Personal and Shared views only show an "Open" tab when it has a filter for an assignee. Otherwise, it uses the "unassigned" / "assigned" setting. It would be nice to set the inbox tab setting manually for each view, since the counter next to the v...
23 days ago in Core Product Experience 0 Backlog

Being able to crop knowledge base cover image

Banner image on knowledge base is part of the KB branding. On every image tested, we struggled with the responsive to get what's important in the image. On attached files, you can have a look on the behavior
23 days ago in Knowledge Base 0 Backlog

Give customer the choice between multiple 3rd party spell checkers

Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
23 days ago in Composer 1 Will not do

Give access to calendar functionnality to teams not using Gmail / Office365

Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...
24 days ago in Schedule - manage your calendar 0 Backlog

Rules action - Merge contacts

Rule action to merge the contact to an existing one (for channels that are not emails, using a different handle like chat).
27 days ago in Workflows 0 Backlog