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[core] AI tagging rule to support more triggers (e.g move, new inbound conversations)

Ideally, we'd want every conversation in our shared inboxes to get tagged so they can be triaged to the appropriate inbox. The AI tagging rule doesn't support moves Trigger on New Inbound Conversations Only: The AI tagging rule doesn't seem to sup...
5 months ago in AI / AI tagging 0 Planned

LinkedIn messages channel

No description provided
over 2 years ago in New integration requests 3 Backlog

Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
over 1 year ago in Printing 0 Backlog

Full preview of message template

Our team sometimes needs to preview a full message template before selecting it, so it would be great to have a way to do this without having to select the message template. Have a preview button option that pulls up a modal with the full template.
8 months ago in Core Product Experience 1 Backlog

Merge chat conversations

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.
about 1 year ago in Front Chat / Merge / privacy leaks / threading 0 Backlog

Unread counters for shared inboxes

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
3 months ago in P3 display 0 Backlog

Attio CRM Integration

You have old-school legacy CRM integrations like Hubspot & Salesforce... please make now asap one for the next-gen, modern, powerful, flexible and data-driven CRM https://attio.com/
11 months ago in New integration requests 1 Backlog

Tag-triggered transitions for conversation stages

No description provided
7 months ago in Conversation Stages 1 Will not do

Improving the Hubspot plugin

Better email logging: e.g. being able to search for the company and deal that a contact might be associated with and then log the email to those specific records. Allow admins to customize display fields for all teammates Associate newly created d...
almost 2 years ago in Developer Platform 4 Backlog