All ideas

Showing 1682

Ability to recall an email

Ability to cancel & retrieve an email after sending

about 4 years ago in Message headers / metadata 1 Backlog

[context] AI to "understand" images (summary, similar conversation, tagging, suggested replies & AI answer ...)

Request: AI features to be multi-modal, meaning they could understand images within the content they are based on. For example, SimilarConversation could recommend a conversation that includes a similar image, AI tagging could classify content bas...

5 months ago in AI / AI answer for chat / AI data extraction / AI similar conversations / AI suggested replies (auto draft) / AI summary / AI tagging 0 Backlog

15 VOTE

SLA - Resolution time

SLA rules and analytics based on resolution time (not response time)

about 1 year ago in Insights / Workflows 0 Backlog

26 VOTE

New metric: first reply handle time

In Analytics, measure handle time for first reply only

almost 2 years ago in Analytics - Times 0 Backlog

23 VOTE

Language support: German

Ability to use Front in German

over 1 year ago in Client Platform 2 Backlog

24 VOTE

Rename Forward to "Forward with subscribers" and Resend to "Resend with subscribers"

Hello! I think it would be a great idea if the highlighted "Forward" were renamed to "Forward with subscribers" and "Resend" to "Resend with subscribers." In situations when folks are trying to forward a message to others (and not reveal that acti...

almost 2 years ago in Core Product Experience 2 Backlog

2 VOTE

Notifications on app being disabled

As a partner developer, I need to know when a user disables my app in the Front UI. It would be helpful to receive a webhook notification on these events so I can handle appropriate actions on the disable event within my backend. Looking for somet...

about 2 months ago in Developer Platform / Existing integrations / Partner Integrations 0 Backlog

3 VOTE

Add Snooze Count

It would be helpful to have Snoozed count showing on status bar. Currently the only items showing are counts for Open emails. I have a tag for Snooze and in the status bar it would be great to see the count for what is snoozed. Yes you can hit the...

3 months ago in Counters 0 Backlog

28 VOTE

Align text and images (right-aligned, left-aligned, center)

No description provided

about 2 years ago in Composer 4 Backlog

35 VOTE

LinkedIn messages channel

No description provided

over 2 years ago in New integration requests 6 Backlog

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