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Allow CC in vacation responders

No description provided
over 1 year ago in Vacation responders 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
over 1 year ago in Existing integrations 0 Backlog

Make Front available on Chocolatey

Currently, Front cannot be installed at machine-level and then be updated by local non-admin users. We want to install at machine-level so that we can use a package manager like Chocolatey to keep the software update via remote management software...
over 1 year ago in Client Platform 0 Backlog

Keyboard shortcut: clear formatting of selected text

Add shortcut for clear formatting of selected text
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Ability to select specific attachments from conversation thread to message when composing

Adding an option to attach files directly from a message within the Attachments section would be very helpful. Email chains can have several attachments within them and it would be easier to have them all readily available within the attachments d...
over 1 year ago in Attachments 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
over 1 year ago in Developer Platform 0 Backlog

Trigger chatbot with tag

It would be great if we can trigger a chatbot flow when a tag is added to a chat conversation.
over 1 year ago in Chatbots / Live Chat 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
about 3 years ago in Live Chat 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
about 3 years ago in Other (Systems) 0 Backlog

ability to review meetings scheduled via scheduling link instead of auto-accepting

It would be super helpful to have an option to manually review or auto accept for meetings scheduled using a scheduling link. I have customers who use this link over and over again to continuously schedule meetings without notice and it auto-accep...
over 1 year ago in Scheduling Links 0 Backlog