ADD A NEW IDEA

All ideas

Showing 2051

Sound notification for discussions

Having an audible alert for discussions to leverage them more of an instant messenger. Potentially getting rid of slack and other more im type tools.
almost 2 years ago in Core Product Experience 0 Backlog

Todoist Integration - Day Month Year Date Formatting Option

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.
almost 2 years ago in Existing integrations 0 Backlog

More resources and types for custom fields

Add custom fields for more resources: Company, Workspace Add more custom fields types: Tag List, ... This can unlock many scenarios that need a centralised record of constants: incident management with IMs, advanced rules scenarios etc.
almost 2 years ago in Custom fields 0 Backlog

Hover state for p2

When using the compact view, can we create a hover state similar to in the analytics view?
almost 2 years ago in Client Platform 0 Backlog

Ability to remove context links in bulk

I used a test environment of an external system for Context Links while learning how they worked. Even deleting the app doesn't remove the links... I'd like to be able to remove all the dev ones.
almost 2 years ago in Developer Platform 0 Backlog

Keyboard shortcut to go to most recent / oldest email in a conversation

No description provided
almost 4 years ago in Desktop 0 Backlog

Context Links should contain conversation attributes

Context links are great and we use the time. It would be fantastic if they could be used to transport information from front into the linked system, most critically conversationID or messageID. This could happen via an amended query string or via ...
almost 2 years ago in Developer Platform 0 Backlog

Make spam menu accessible without opening email

Emails in spam hide external images by default. Sadly, there is no button to block the sender and move the email to spam without first opening it, which loads all of the images per the user's preferences. Adding new buttons to the context menu wou...
12 months ago in P2 display - conversation list 0 Backlog

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Customize chatbot flow based on chat visitor geographic location

Ability to customize the chatbot flow and serve a different flow to chat visitors based on their geographic location. For example, many companies only service particular regions or countries. It would be great if the chatbot could determine a user...
almost 2 years ago in Chatbots 0 Backlog