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Notification API for Plugins

Ability to send notifications to a user even when the plugin is not currently open.
about 2 years ago in Core API / SDK 0 Backlog

CallRail integration

https://www.callrail.com/
about 2 years ago in New integration requests 0 Backlog

Add activity in-line when email has automatically Smart Merged

Our team has very long and complex correspondence day to day and it does become difficult at times to realize at what point an email has been smart merged. It would be ideal if this was highlighted at point of merge in the email or at the latest u...
about 2 years ago in Merge / privacy leaks / threading 0 Backlog

Add delete button for knowledge bases

It is still not possible to delete a knowledge base without reaching out to Front's support. Please add a button to delete it.
about 1 year ago in Knowledge Base 0 Backlog

Facebook channel — support for receiving and replying to reviews

We would really love to be able to see and respond to our Facebook reviews via Front, like we can with comments and DMs.
about 2 years ago in Existing integrations 0 Backlog

Save search location change even if no search is submitted

I constantly find myself changing the default search target from "All inboxes" to "Inbox". I can't think of a case to always want to search all teams I have access to. I think the default should be the current hierarchy and it should remember if I...
about 2 years ago in Search location 2 Backlog

De-Link Personal Inbox from "Main Cumulative Inbox count".

This would be useful for someone who wants to add their personal inbox to Front but not count it in the "Main Cumulative Inbox".
about 1 year ago in Core Product Experience 0 Backlog

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
about 1 year ago in Developer Platform 0 Backlog

Ability for Front users to disable Oauth in Settings

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.
over 2 years ago in Login and SSO settings 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
over 2 years ago in Contacts 1 Backlog