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Excel file preview instead of download

Sometimes we only need to view details thus having a preview option like Outlook has will help lessen the auto-downloading of excel files.
almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

Display favicon from each sender in conversations list

Display domain favicons from senders in the list of conversations.
almost 2 years ago in Core Product Experience 0 Backlog

Keep chat open past business hours settings

We noticed that when we are in the middle of a conversation with a customer, that if the business hours rules are enacted, the chat will shut down automatically. It would be nice if we had the option to continue an active chat past business hours.
12 months ago in Live Chat 0 Backlog

Scheduling with another email.

Just like how we can send messages with your company email, please enable the idea that we can send scheduling invites through our company email instead of our own, especially if we use our company's calendar.
12 months ago in Core Product Experience 0 Backlog

Merge convos in different lists

We need to be able to merge conversations that aren't in the same list (ie. merge an "open" with an "assigned" or "archived". Related: would be much more efficient to be able to do this from within an open convo (by searching on ID or subject line).
12 months ago in Core Product Experience 0 Backlog

Whereby calendar integration

It would be nice to see more video conferencing solutions integrated. We use whereby.com for example. In our case we'd just need a link to be added to the location of an event.
almost 2 years ago in New integration requests 0 Backlog

In a team inbox, have a badge that shows if a message is read by me, read by a team mate, or read by no one.

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Display available teammates in Chat Widget

When a site visitor opens the chat widget, display the avatars of the available teammates assigned to the chat channel. As an example, there may be 4 or 5 teammates that handle chat messages from one client. When that client opens the chat widget,...
12 months ago in Front Chat / Live Chat 0 Backlog

Ability to toggle month view as the default for the calendar

Setting Front Calendar to the default view should make it stick so that every time user opens the calendar it will show the month view instead of weekly
almost 2 years ago in Calendar View 0 Backlog

Ability to print calendar view

No description provided
almost 2 years ago in Printing 0 Backlog