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Salesforce Admin - Update Configuration for Teammate Groups

Basically an addition to the 'Save for all' button on the admin view for the SFDC plugin that would allow you to save for a specific team, or teammate Group https://help.front.com/t/q529hj/how-to-enable-and-use-the-salesforce-integration#customizi...
about 2 years ago in Existing integrations 0 Backlog

In mac OS desktop app, provide option to disable spell-check

As far as I can tell (and the Front support person with whom I just chatted agreed that I'm correct about this), there is no way to disable spellcheck in the mac OS desktop version of Front. I have disabled the "Correct spelling automatically" che...
about 1 year ago in Core Product Experience 0 Backlog

More options for frequency when scheduling Analytics reports

No description provided
about 4 years ago in Scheduled report - customisation 0 Backlog

Granular assignment limits

Giving Admins the ability to set complex limits such as “assign up to 1 chat and up to 5 emails to this teammates"
about 4 years ago in Load balancing 0 Backlog

Right click on Front App icon to activate shortcuts

Outlook includes a feature in which you Right-Click on the icon in your taskbar, and a list of shortcut options will appear. This allows a user to create an email, meeting, appointment, contact, etc. without needing to open the app itself. Screens...
about 2 years ago in Core Product Experience 0 Backlog

Add an options setting that will make email attachments open in default app/program.

Currently, clicking on an email attachment opens the attachment in Preview (Mac OS). We always want attachments to open in the default app/program. (We are an art gallery and receive lots of jpg files that we review in Photoshop.) A toggle in the ...
about 1 year ago in Core Product Experience 0 Backlog

Telegram Channel — support composing new inbounds (not just replying)

Ability to start a new conversation by composing an outbound Telegram message from Front. Currently, the Telegram channel only supports replying to inbound messages.
about 2 years ago in Existing integrations 0 Backlog

Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
about 2 years ago in Contacts 1 Backlog

Meeting Schedule Links creating Custom Meeting Names

Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
about 1 year ago in Schedule - manage your calendar 0 Backlog

Do not open/pop-up download folder for attachment after downloading

Change default behavior for downloads from opening the downloads' folder.
about 1 year ago in Core Product Experience 0 Backlog