All ideas

Showing 1751

Expand Context Link pattern matching logic for multiple character classes

Being able to add multiple character classes to the string that Front targets in contextual linking. Maybe by having some "and/or" logic. For example, Inv: [Letters or digits] OR [letters-digits]. Use case. We get multiple different types of invoi...

almost 2 years ago in Developer Platform 0 Backlog

1 VOTE

Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.

11 months ago in New integration requests 0 Will not do

2 VOTE

[measure] Analytics on AI feature usage (in API, in product)

Situation: Today, except for AI and chat, there is no way of actually knowing how AI features are used by users for an admin. Request: Let admins know how AI features are used by their teams: be able to extract this information through an API if n...

almost 2 years ago in AI / AI tracking 0 Backlog

2 VOTE

Ability to import & sync Apple Contacts

As a new user I'd really love to be able to import my existing Apple contacts into Front via the Apple vCard (.vcf) export file.

almost 2 years ago in Contacts 0 Backlog

2 VOTE

Fetch messages by a common Outlook ID using Core API

Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...

almost 2 years ago in Core API 0 Backlog

2 VOTE

Allow owners of individual inboxes or their company admins to transfer ownership of those inboxes to another user

Currently, users have to reach out to support to request an individual inbox's ownership transfer to another user. They can easily delegate their individual inboxes to users, and I feel like it'd make sense to grant the ability to fully transfer o...

almost 2 years ago in Admins can control more teammate settings 0 Backlog

4 VOTE

TrustPilot integration

No description provided

over 3 years ago in New integration requests 0 Backlog

2 VOTE

HubSpot plugin - prevent logging to teammates' HubSpot contact records

When using HubSpot plugin, Front logs all emails, sent and received, to your teams' contact records. We don't need these logs on our own contact records. I would love for the HubSpot logging to skip logging to contacts in your own domain, or at le...

almost 2 years ago in Contacts 0 Backlog

2 VOTE

Integration with Dialogflow in Chat

It would be nice to integrate Google Dialogflow into our chat offering in the way Twilio Flex currently does https://www.twilio.com/blog/flex-dialogflow-cx-digital.

almost 2 years ago in Front Chat 0 Backlog

2 VOTE

Add 1 hour timeslots with the "Insert meeting times" button

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...

almost 2 years ago in Scheduling Links 2 Already available

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