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Status Backlog
Categories Core API
Created by Guest
Created on Jun 14, 2023

Fetch messages by a common Outlook ID using Core API


We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Front's Core API via that common id so we can organize or tag messages that have been actioned.

I've attached the source message for an Outlook email and a Front message.


Raul Gonzalez

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