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Show recently opened KB articles on conversation from a contact

Help support agents identify the types of KB articles that a contact has interacted with.
11 months ago in  0 Backlog

Ability to resize left nav bar in Admin Settings

From Admin Settings, I cannot view the full workspace name. I'd like the ability to either re-size p1 in Admin Settings or be able to view the full workspace name.
over 1 year ago in Core Product Experience / Settings 0 Backlog

Allow a {{dynamic variable}} to display multiple items, 1 per recipient

For example, if I send an email to 10 people with {{first_name}}, the variable will fill out the first name for each contact in the recipient list.
over 1 year ago in Message templates 0 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
11 months ago in Resources 0 Backlog

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
11 months ago in Comments / @ mentions 3 Backlog

Agile CRM integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Box integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Allow for multiselect in custom field dropdown

No description provided
over 1 year ago in Contacts 0 Backlog

Ability to filter specific contacts from several different lists to send an email to

For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.
over 1 year ago in Contacts 1 Backlog

Receive daily email with the day's agenda from Front Calendar

Receive an email with the day's agenda
over 1 year ago in Calendar View 0 Backlog